22nd Apr, 2008

Microsoft showing their inferiority complex with hotmail forwarding

The other day I was checking my hotmail account to curiously check how many spam emails have made it to my inbox. To my surprise I found out a “hidden feature” on hotmail to forward mail to another email account. This is what I needed. Well I wouldn’t have to bother checking this account again. After all, I’m having trouble remembering the password and it would take some brain cell crunching to figure that out. Anyways, if you’re interested (probably you’re not), the feature is under options -> “forward mail to another account”.

A light bulb switched on in my head! I was thinking about forwarding mail to my gmail account however I got a little nice error message saying: You’re only able to forward mail to a custom domain or an e-mail address that ends in hotmail.com, msn.com, or live.com. Please try again. This sort of message simply implies that Microsoft is more than aware that their competitors offer a better service.. Why not try and beat them? Ok, so after reading the message I thought why not forward the hotmail account to a custom domain which in turn redirects to gmail anyway? I was so wrong! When I typed in my email @ custom domain I got the same error message again. “Microsoft”, I’m honestly dumbfounded! Why would you want to tell me that your competition is better and then offer me a service that doesn’t work? For god’s sake, why would I want to forward mail to another hotmail, msn or live account? Apparently this is the only forwarding that works.

Screenshot below.

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Responses

you would want that feature if you want to consolidate multiple hotmail/msn accounts.

Well honestly, you obviously didn’t bother to read the error message or you wouldn’t have bothered with the custom domain.

That said, some people have multiple mail accounts (for various reasons) and wish to have them forwarded to a single one so it’s the only one they need to read. It’s just a strange organizational thing really.

As for why MS doesn’t want you to forward to Google, that’s just business. I won’t even try to excuse it, but since you are getting free service from them, you can’t really complain when it’s limited in any way. After all, you got what you paid for.

I didn’t want to consolidate multiple msn hotmail accounts. I just wanted to forward mail to a 3rd party email address.
IdiotCoder… Can’t you see that the error message says that you can forward to a custom domain “You’re only able to forward mail to a custom domain or an e-mail address that ends in hotmail.com, msn.com, or live.com”. Well yeah I know it is free, but gmail is also free and it is better.. so I choose gmail. If they didn’t want me to forward mail to gmail they could at least let me forward mail to a custom domain (as the error message says).

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